FAQ

music2me is an online music school for piano and guitar. The learning material, including video lessons and sheet music, was designed and produced by experienced music teachers and professional musicians. Our design team ensures that you get a visual impression of what you’re playing so you don’t miss a note.

music2me has been used successfully for many years by music enthusiasts of all ages at different levels of proficiency and is equally suitable for beginners and advanced players. Our online courses are particularly interesting for everyone who would like to learn an instrument independent of a defined time and location.

The first 7 days after registration are free for you. If you cancel your registration within this period, you will not be charged anything. In addition, individual videos are also available for free after registration without an ongoing membership. For the full scope of the course, however, a paid membership is required.

We offer three different price models which can be booked via direct debit Have a look at our detailed price overview. With the combo pass (piano + guitar) you can save considerably.

Our courses are automatically renewed by the duration of the course – depending on the version you choose. However, there is no cancellation period and you can therefore cancel until the day before the renewal starts*. We offer three versions:

1 month – can be canceled every month

6 months – can be canceled every six months

12 months – can be canceled every year

*With some payment methods, cancellations made less than 3 days before the due date may result in the amount being debited despite cancellation, as the amount has already been prebooked 2 days in advance. In this case please contact the support and we will refund your money.

No problem. Even some advanced musicians find it difficult to read music. In both guitar and piano courses, we will teach you how to read music step by step. With a little practice and patience, you will at some point be able to play all the pieces at sight.

In addition to an Internet connection, you need a device for playing the videos. music2me runs on almost all popular PCs, Macs, tablets and smartphones. For more details please have a look at section 15 of our terms and conditions.

Apart from that, as with any other music lesson, all you need is an instrument and a certain amount of motivation and fun.

For technical as well as musical questions you can contact our support. Simply use the chat symbol in the lower right corner of the course, send us an e-mail to [email protected] or call us Monday – Friday 9:00 am – 5:00 pm at +49 6021 4228780.

Basically it is possible to play our exercises and pieces with any keyboard instrument. A piano or digital piano/keyboard/e-piano with 88 keys (complete keyboard) and two pedals would be ideal. If you have a keyboard with fewer keys (e.g. 61 keys) and/or no pedals, you can still play most of the content. For some pieces, the distances may be greater than for your instrument at home. Nevertheless, the pieces may be replayed (with restrictions).

With the music2me online guitar course, you always have the choice whether you want to learn electric guitar or acoustic guitar. We have a complete course for beginners for both versions. Special technique modules and songs for both instruments leave nothing to be desired.

Of course we cannot promise that we will implement every song you want. However, it is very important to us to include those pieces in the course that are often requested. So do let us know which pieces you would like to see in our piano or guitar course.

You can choose between PayPal and credit card.

If you register with music2me for the first time, you will benefit from our 7-day free trial access. If these 7 days have passed without your cancellation, the fee will be charged to your account on the 8th day. The next due date depends on the version you have chosen.

Example: You are new with us and have chosen a membership with a 6-month term on 12 March, then the first debit (if you did not cancel) will be effected on 19 March. Your term will be renewed accordingly on 19 September. This is also the day that the next debit becomes due. Of course, the exact debit date may vary slightly depending on the chosen payment method.

In short – yes! Switching to a longer term is possible at any time. The remaining days of your previous subscription will be deducted from the price of the longer membership.

Quite easily. Simply go to your profile and click on “Unsubscribe” or send us an e-mail with your cancellation request to [email protected]m. The cancellation does not require any special form.

If you want to continue after a cancellation, you can simply log in as before and start a new membership. Your progress will be saved on your account in the meantime. In case you want to delete your account and your progress, please contact our support.